Our Frequently Asked questions
Yes. Unlike traditional banks and other Forex institutions that close on weekends and holidays, Junction Forex and Money Remittance Limited is open 365 days a year.
Whether it’s a Sunday or a Public Holiday, our branches are ready to serve you.
No. You do not need an account with us or any bank to use Western Union, RIA, or MoneyGram. Just walk into any branch with your Original ID or Passport, and we will process your transaction over the counter instantly.
Because of our Direct Principal Partnership, transfers are typically available for pickup in minutes. We bypass the middleman bank delays that usually slow down the process at other
bureaus.
Yes, subject to availability and prevailing Central Bank of Kenya (CBK) regulations. As a premier forex bureau, we maintain high liquidity in major currencies like USD, GBP, and EUR to
meet your needs.
Banks have high overhead costs and large margins. As a specialized Authorized Dealer, we focus exclusively on Forex and Remittance. By cutting out middleman bank fees and operating
with high-volume efficiency, we pass those savings directly to you through better rates.
Since we have Direct Contracts with RIA and Western Union, and money gram, our tellers have a direct line to their global support systems. We can troubleshoot and resolve most
issues on the spot, something sub-agents at other banks often cannot do.
Absolutely. We offer personalized services and preferential rates for corporate clients and high-volume traders. Our professional environment and over 20 -year track record make us the trusted choice for business-level currency needs.
We are a Premium MPesa Hub, meaning we maintain higher float levels than standard kiosks. While we are still bound by Safaricom’s daily limits, we can easily facilitate the maximum allowable transactions
without the "no float" excuses.
